For alarm and security professionals, our next step moving forward should be to feverishly focus on how, in a free society, we can help achieve the most effective and reliable security and life safety electronic protection systems available for each and every one of our subscribers.
In order to help meet these critical goals, both the alarm industry and our customers must first be educated in the overall differences between a “burglar alarm system” and a “security system,” between one “smoke detector” installed in the “best location” in a home, and a residential fire alarm system that not only meets, but exceeds NFPA Standards.
Each and every one of our customers need to know upfront that a “free” alarm system can never be deemed as “state-of-the-art”; and that there are no short cuts to doing it right the first time. Likewise, a one-size-fits-all approach to any electronic security system, in almost all circumstances, is not the right choice.
Based on my forensic background and experience, I have often found that not doing things right the first time can dramatically increase the risk of danger to your subscribers, and of course, to the installing contractor, who can be held civilly responsible for the damages sustained and/or suffered by its subscriber(s). In other words, there is no right way to do the wrong thing. And if something goes wrong with a security or life safety system, the cases presented throughout this book should overwhelmingly demonstrate to the reader that the results can be catastrophic and life changing.